The team at One Education is committed to ensuring your Infinity laptop is available for use at all times.

From time to time you may experience issues with your device and we want to make sure we can rectify any problems in a timely manner.
​
To submit a return request, please fill in the form at this page where you can also review our warranty terms and conditions.

Below is a table of fees and charges for a variety of issues not covered by warranty, such as damage and faults that occur outside of the warranty period:

*An additional $66 service fee applies for certain repairs.

**Shipping is for one unit only - for bulk returns please enquire with our team.

All listed fees are inclusive of GST.
​
In the event that your device is covered by warranty, One Education will pay for return shipping. If the device can not be repaired, you will be provided with a replacement unit.