Infinity:One

Rangan Srikhanta avatar Matthew Ciao avatar Jackelyn Santos avatar
30 articles in this collection
Written by Rangan Srikhanta, Matthew Ciao, and Jackelyn Santos
Getting Started

Getting Started with Infinity:One

How to turn on the Infinity:One, and get set up for the first time.
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Written by Rangan Srikhanta
Updated over a week ago

Infinity:One Hardware Manual

Looking for the instruction manual for the Infinity:One? You can download it from this article.
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Written by Rangan Srikhanta
Updated over a week ago

Default Password and Family Accounts

How to change your password on Windows 10, and add a Child Account to your Infinity:One.
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Written by Rangan Srikhanta
Updated over a week ago

Charging and ports

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Written by Rangan Srikhanta
Updated over a week ago

Connecting to the WiFi

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Written by Matthew Ciao
Updated over a week ago

Connecting to the detnsw WiFi

A quick five-step guide to connecting to detnsw WiFI networks
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Written by Rangan Srikhanta
Updated over a week ago

Setting up Office 365 for NSW DET schools

Attach your Office 365 credentials to the Infinity:One for NSW public schools
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Written by Rangan Srikhanta
Updated over a week ago

Using OneNote at home (NSW DET)

A guide for students and teachers to use OneNote at home
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Written by Rangan Srikhanta
Updated over a week ago

Using Infinity:One as a tablet or a laptop

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Written by Rangan Srikhanta
Updated over a week ago

Install a school shared printer

Install a network printer manually on the Infinity:One
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Written by Matthew Ciao
Updated over a week ago

Join an Azure Active Directory Domain

Make your Infinity:One part of a managed school domain
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Written by Matthew Ciao
Updated over a week ago

NAP Locked Down Browser on Windows 10

Setup the NAPLAN Locked Down Browser on your Infinity:One
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Written by Matthew Ciao
Updated over a week ago

NAP Locked Down Browser for NSW schools

Setup the NAPLAN Locked Down Browser on your Infinity:One
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Written by Matthew Ciao
Updated over a week ago
Maintenance & Troubleshooting

Troubleshooting Workflow

Follow our interactive flowchart to find the best action to take
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Written by Rangan Srikhanta
Updated over a week ago

Troubleshooting charging issues

Find out why your Infinity:One is not charging
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Written by Matthew Ciao
Updated over a week ago

Infinity:One Troubleshooting

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Written by Matthew Ciao
Updated over a week ago

Spare Parts and Repair Fees

Fees and charges for non-warranty repairs
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Written by Jackelyn Santos
Updated over a week ago

Resolve "Secure Boot Violation" Error

Fix the occasional boot error related to Secure Boot in seconds
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Written by Matthew Ciao
Updated over a week ago

Update System BIOS

This tutorial will help you ensuring your Infinity:One BIOS is up to date!
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Written by Matthew Ciao
Updated over a week ago

Troubleshoot WiFi (wireless) issues

How to fix problems with the network on the Infinity:One
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Written by Matthew Ciao
Updated over a week ago

Changing the Local Account Name

Follow this quick guide to change the local account name on the Infinity:One
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Written by Rangan Srikhanta
Updated over a week ago

Reset, recover and re-image an Infinity:One

If you need to return an Infinity:One to its original factory settings, or clear it of data - here's what you do!
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Written by Matthew Ciao
Updated over a week ago

Create a recovery drive

Create a recovery drive to fix critical system issues
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Written by Matthew Ciao
Updated over a week ago

Create a Windows 10 USB drive

Use a USB drive to reset or upgrade Windows 10 on your Infinity:One
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Written by Matthew Ciao
Updated over a week ago

Windows 10 device drivers

Download device drivers for the Infinity:One
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Written by Matthew Ciao
Updated over a week ago

Disabling the NumPad

Is your Infinity:One typing numbers and symbols when you're expecting letters? Here's how to fix it.
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Written by Rangan Srikhanta
Updated over a week ago

Identify your Windows 10 version

Find out what version of Windows 10 your Infinity:One is running
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Written by Matthew Ciao
Updated over a week ago

Cleaning the Infinity:One

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Written by Rangan Srikhanta
Updated over a week ago

Broken Charging Port or Plug

If the round charging port you plug the wall charger into is not working, never fear, there are options.
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Written by Rangan Srikhanta
Updated over a week ago

How to Return an Infinity:One for Warranty or Repair

If your Infinity:One appears to be broken, see if you're eligible for warranty or repair.
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Written by Rangan Srikhanta
Updated over a week ago