Congratulations on getting your Infinity:One! You've probably taken it out of the box, and now you're wondering what to do next. This guide for home users contains a few handy tips to get you off to a smooth start.

Your Infinity:One Password

When your Infinity:One arrives it may have already gone through an initial setup process, and have an administrator password in place.

If your Infinity:One asks you for a password the first time you turn it on, the password is: infinityone

We highly recommend that you change the password for your administrator account, and create child accounts for any children that will be using this Infinity:One.

Follow these steps to change your password:

  1. Click or tap the Windows button, tap the Settings gear icon. 
  2. Tap or click Accounts, and then tap or click Sign-in options.
  3. Tap or click Change your password and follow the instructions.

Power On!

When you first turn the Infinity:One on, make sure it's plugged into the wall before holding the power button down for a couple seconds. It only needs to be plugged in the first time - this is to ensure that it does not turn on during shipping. If you haven't found them under the flap, hit the button below to check out where the Infinity:One ports are!

Create a Microsoft Family Account

With a Family Account you can implement parental controls and monitor your child's activity on their device and the Internet. Head on over to the official Microsoft page to get started. We've also included an extra "how to add family members" help article, just in case.

Login to Office365 for the First Time

Every student and teacher in Australia receives free access to Office365 from Microsoft. Learn how to take advantage of this generous offer.

Are you a teacher? Try our classroom management software

Scout let's you see what's happening on every student's screen in real time, as well as take control of their devices, run demos and more.

Install Some Fun Apps

Now that all the boring stuff is out of the way, why not put some apps on the new machine so that your family can get straight into it! We've linked to four fun and educational apps for coding, painting, school work and exploring. Be aware that some apps may incur additional costs.

More Questions? Found an Issue?

Search for more answers on this support site, or press the chat button on this page to send us a message! We're always happy to chat.

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