Getting Started with Infinity:One

How to turn on the Infinity:One, and get set up for the first time.

Written by Rangan Srikhanta
Updated over a week ago

Infinity:One Hardware Manual

Looking for the instruction manual for the Infinity:One? You can download it from this article.

Written by Rangan Srikhanta
Updated over a week ago

Default Password and Family Accounts

How to change your password on Windows 10, and add a Child Account to your Infinity:One.

Written by Rangan Srikhanta
Updated over a week ago

Charging and ports

Written by Rangan Srikhanta
Updated over a week ago

Connecting to the WiFi

Written by Matthew Ciao
Updated over a week ago

Connecting to the detnsw WiFi

A quick five-step guide to connecting to detnsw WiFI networks

Written by Rangan Srikhanta
Updated over a week ago

Setting up Office 365 for NSW DET schools

Attach your Office 365 credentials to the Infinity:One for NSW public schools

Written by Rangan Srikhanta
Updated over a week ago

Using OneNote at home (NSW DET)

A guide for students and teachers to use OneNote at home

Written by Rangan Srikhanta
Updated over a week ago

Using Infinity:One as a tablet or a laptop

Written by Rangan Srikhanta
Updated over a week ago

Install a school shared printer

Install a network printer manually on the Infinity:One

Written by Matthew Ciao
Updated over a week ago

Join an Azure Active Directory Domain

Make your Infinity:One part of a managed school domain

Written by Matthew Ciao
Updated over a week ago

NAP Locked Down Browser on Windows 10

Setup the NAPLAN Locked Down Browser on your Infinity:One

Written by Matthew Ciao
Updated over a week ago

NAP Locked Down Browser for NSW schools

Setup the NAPLAN Locked Down Browser on your Infinity:One

Written by Matthew Ciao
Updated over a week ago

Troubleshooting Workflow

Follow our interactive flowchart to find the best action to take

Written by Rangan Srikhanta
Updated over a week ago

Troubleshooting charging issues

Find out why your Infinity:One is not charging

Written by Matthew Ciao
Updated over a week ago

Infinity:One Troubleshooting

Written by Matthew Ciao
Updated over a week ago

Spare Parts and Repair Fees

Fees and charges for non-warranty repairs

Written by Jackelyn Santos
Updated over a week ago

Re-Image your Infinity:One

Reset and Update your Infinity:One to our latest supported Windows 10 OS

Written by Rangan Srikhanta
Updated over a week ago

Re-Image your Infinity:One (NSW Public Schools Only)

Reset and Update your Infinity:One to our latest supported Windows OS

Written by Rangan Srikhanta
Updated over a week ago

Configure a system (BIOS) admin password

Protect the default system configuration by configuring a BIOS password

Written by Matthew Ciao
Updated over a week ago

Resolve "Secure Boot Violation" Error

Fix the occasional boot error related to Secure Boot in seconds

Written by Matthew Ciao
Updated over a week ago

Update System BIOS

This tutorial will help you ensuring your Infinity:One BIOS is up to date!

Written by Matthew Ciao
Updated over a week ago

Troubleshoot WiFi (wireless) issues

How to fix problems with the network on the Infinity:One

Written by Matthew Ciao
Updated over a week ago

Changing the Local Account Name

Follow this quick guide to change the local account name on the Infinity:One

Written by Rangan Srikhanta
Updated over a week ago

Reset, recover and re-image an Infinity:One

If you need to return an Infinity:One to its original factory settings, or clear it of data - here's what you do!

Written by Matthew Ciao
Updated over a week ago

Create a recovery drive

Create a recovery drive to fix critical system issues

Written by Matthew Ciao
Updated over a week ago

Windows 10 device drivers

Download device drivers for the Infinity:One

Written by Matthew Ciao
Updated over a week ago

Disabling the NumPad

Is your Infinity:One typing numbers and symbols when you're expecting letters? Here's how to fix it.

Written by Rangan Srikhanta
Updated over a week ago

Identify your Windows 10 version

Find out what version of Windows 10 your Infinity:One is running

Written by Matthew Ciao
Updated over a week ago

Cleaning the Infinity:One

Written by Rangan Srikhanta
Updated over a week ago

Broken Charging Port or Plug

If the round charging port you plug the wall charger into is not working, never fear, there are options.

Written by Rangan Srikhanta
Updated over a week ago

How to Return an Infinity:One for Warranty or Repair

If your Infinity:One appears to be broken, see if you're eligible for warranty or repair.

Written by Rangan Srikhanta
Updated over a week ago