Broken Charging Port or Plug

If the round charging port you plug the wall charger into is not working, never fear, there are options.

Rangan Srikhanta avatar
Written by Rangan Srikhanta
Updated over a week ago

If your charging port has stopped working, or your charger's plug has had an accident here's what you can do to get the situation sorted out.

Stay Charged Using the Micro-USB Port

Did you know that your Infinity:One has two ways to charge? If you have a USB wall adapter and a USB-to-Micro-USB cable, you can simply plug a charger into the larger side of the USB-Micro-AB port (shown below) and charge away.

Start the Refurbishment Process

If you would like to replace the non-working unit, simply head over to the Warranty & Repair page to learn more and fill out the form.

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